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We appreciate your understanding regarding our policies.
Please let us know if for any reason you are not 100% satisfied with your service or sale. We will do whatever we can to make it right.
Customer satisfaction is our priority!Enter subhead content here

Cash Sales:
$10.00 minimum on Credit card/debit sales
Personal checks are accepted with a valid NH drivers license and telephone number. Checks must be for the exact amount of the sale, and we do not accept checks for over $500.00. We also do not accept two-party checks.
We cannot "hold" checks, and all checks must have sufficient funds at the time of writing.
Checks returned to us as insufficient or "NSF" are subject to a $25 fee and must be paid for in full with the fee within one week of the checks return. Payment can be made with cash or credit card in person, or credit card payments over the phone are accepted.

Returns:
Unfortunately, due to the nature of certain products we cannot accept returns on the following *items:
Fiberglass Tubs, Showers
Whirlpools
Electrical items, including pumps
Tools
*All items carry the manufacturers full warranty.
Shipping and handling may apply

Refunds:
Refunds can be made within 30 days from purchase
Original receipt is required
15% return charge will apply
                OR
Full amount can be refunded in the form of a store *credit.
*In store credits are valid for a maximum of 1 year.

Warranty Replacements:
Cash sales:
Any item being replaced under warranty must be returned to us,
and a replacement must be purchased. A refund* will be available as soon as the item has been returned the manufacturer and deemed defective.
Trade accounts:
We will hold the invoice from billing until the credit comes from the manufacturer at which time it will be applied.
*Refunds can be mailed in the form of a check or we can apply the credit to your credit card if the information is supplied.
Shipping and handling may apply.

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